top of page

Operations Director

At East London Cultures School CIC, our strength is in how we efficiently deliver leading-edge services and support to customers, and we’re proud to set the standard for success in our industry. To help us continue growing, we’re seeking an experienced director of operations to join our team. The ideal candidate will have senior management experience in a dynamic setting. The role requires outstanding organizational, communication, and leadership skills and an ability to develop innovative solutions that push boundaries. The director of operations will work closely with executives to strategize and develop long-term plans that usher in new levels of productivity and success for the company.

​

Note: while this is a non-paid, volunteer role, it can provide you with valuable experience for your resume and references from our organization if you are successful. And this position could lead to a part-time/full-time job in East London Cultures School CIC later.

Objectives of this role

To direct all operational projects of the company to ensure that business objectives are met efficiently and effectively.
 

  • Collaborate with other directors in the development of performance goals and long-term operational plans

  • Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration

  • Set strategic goals for operational efficiency and increased productivity

  • Work with Accounting assistant in the development of financial and budgetary plans

  • Analyze current operational processes and performance, recommending solutions for improvement where necessary

Responsibilities

  • Develop, implement, and monitor projects operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives

  • Draw on relationships with directors, board of governance, board of advisors, external partners, and vendors to make decisions regarding operational activity and strategic goals

  • Plan, monitor, and analyze key metrics for projects operations to ensure efficient and timely completion of tasks

  • Devise strategies for ensuring the growth of programs enterprise-wide, and implement process improvements to maximize output and minimize costs

  • Adhere to the company’s policies and standards, and ensure that laws and regulations are being followed

  • Work closely with other departments to lead the team with integrity and to establish and maintain a trusting, inclusive, and productive environment

Required skills and qualifications

  • Three or more years in a senior leadership role in a field related to education industry

  • Masterful organizational, communication, and leadership skills, backed by previous professional success

  • Superior knowledge of multiple operational functions and principles, including finance, customer service, production, and employee management

  • Proven ability to plan and manage operational processes for maximum efficiency and productivity

  • Ability to streamline or implement structures and roles that boost speed and efficiency while supporting rapidly shifting business demands

  • Strong working knowledge of edcational industry regulations and legal guidelines

Preferred skills and qualifications

  • Bachelor’s degree (or equivalent) in business administration or related field

  • Experience in developing budgets and business plans

  • Superior negotiation skills for both internal and external purposes

  • Strong working knowledge of data analysis and performance metrics, using business management software (ex: SAP, ERP, CRM)

Volunteer's expectation

  • Remote and flexible work time: We only require to work 4 to 6 hours a month on average, and an extra meeting may be scheduled if it is necessary.

  • The chance to join a highly motivated multinational team: You'll work alongside other passionate individuals from around the world, all dedicated to making a positive difference in East London.

  • The opportunity to influence the daily lives and future of East London communities: by contributing to East London Cultures School CIC's projects, you'll be helping to shape the future of East London and make a tangible impact on the lives of its people.

  • Creative freedom and the ability to acquire new skills: We encourage our volunteers to think outside the box and come up with innovative solutions to the challenges we face. As a result, you'll have the opportunity to develop new skills and broaden your experience in a supportive and collaborative environment.

  • Great networking and educational opportunities: By working with East London Cultures School CIC, you'll have the chance to connect with other professionals in your field and learn from their experiences and expertise.

  • Job meaningfulness and tangible results: Above all, volunteering with East London Cultures School CIC is a chance to make a meaningful difference in the world and see the tangible results of your efforts.

bottom of page